About Us

Rochester Industrial Products has been in business for over 25 years. We have been at the same location with the same experienced staff for close to 20 years!

Great Prices + Fast Service = Best Value

 It’s not just a slogan, it’s our business philosophy. We appreciate our customers. We believe that by assisting you with fast, friendly, cost-effective solutions, you are free to focus on other aspects of running your business efficiently, improving your bottom line. We, in turn, gain loyal customers! That’s why we:

• Answer 99.9% of calls with a live person, 24 hours a day, 7 days a week.

• Do not charge for local delivery.

• Make “House Calls” at no charge. If a solution can be better reached with a face-to-face meeting at your facility, we’re happy to do that, on your schedule.

• Work hard to get you the very best value for your time and money.

• Cross-train our staff. If your salesperson is not available when you call, the person you speak to will be knowledgeable and happy to help you.

• Keep your history with us in our computer system forever – so when you need to replace something special that has been done before, call us and we can bring up that history to get you the exact same thing again.

• Being in business for so many years has provided us with a knowledge base that most of our competitors cannot match. Chances are, we have experienced your problem before and have the ideal answer.

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