Rochester Industrial Products has been in business for over 25 years. We have been at the same location with the same experienced staff for close to 20 years!
Great Prices + Fast Service = Best Value
It’s not just a slogan, it’s our business philosophy. We appreciate our customers. We believe that by assisting you with fast, friendly, cost-effective solutions, you are free to focus on other aspects of running your business efficiently, improving your bottom line. We, in turn, gain loyal customers! That’s why we:
• Answer 99.9% of calls with a live person, 24 hours a day, 7 days a week.
• Do not charge for local delivery.
• Make “House Calls” at no charge. If a solution can be better reached with a face-to-face meeting at your facility, we’re happy to do that, on your schedule.
• Work hard to get you the very best value for your time and money.
• Cross-train our staff. If your salesperson is not available when you call, the person you speak to will be knowledgeable and happy to help you.
• Keep your history with us in our computer system forever – so when you need to replace something special that has been done before, call us and we can bring up that history to get you the exact same thing again.
• Being in business for so many years has provided us with a knowledge base that most of our competitors cannot match. Chances are, we have experienced your problem before and have the ideal answer.